Shipping policy

Thank you for choosing to shop with Perfume and Aroma. Below are the terms and conditions outlining our shipping policy.

This shipping policy is valid for the USA.

Shipping Cost

  • The shipping charge is $4.90 for order value under $50.00
  • Shipping Charge is Free for order value $50 & Over

Shipment Processing Time + Transit Time

  • Shipment Processing time: 3-3 business days (Monday-Friday).
  • Transit time: 3-4 business days (Monday-Friday).
  • Total delivery time: 6-7 business days (Monday-Friday).
  • Oder Cut Off Time: 05.00 pm (GMT-05:00) Eastern Standard Time (New York).

Delivery Terms

We use UPS, USPS, or FedEx to deliver the product.

Shipping Confirmation and Order Tracking

You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours. You can use the provided tracking number to monitor the progress of your shipment Here.

We strive to deliver your products on time, but unforeseen circumstances such as inclement weather or extended customs procedures may sometimes cause delays. We appreciate your understanding in these situations.

Return Shipping Cost

  • Customers need to pay return shipping cost

For Damaged and Defective Products

  • Perfume and Aroma will bear the return shipping cost for the defective or damaged item.

If you receive a damaged or defective product, please contact Perfume and Aroma customer support immediately. Provide detailed information, and please attach photographs of the damaged or defective item. Perfume and Aroma will work to resolve the issue promptly.

Change of Address

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@perfumeandaroma.com.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

If you have any further questions about our shipping conditions, please do not hesitate to contact us

Business Name: Perfume and Aroma

Phone: +1 347-404-0880

Email: info@perfumeandaroma.com

Address: 1451 42nd Street, Brooklyn, New York 11219, United States.

Contact Form: Contact Form

Customer Support: Monday - Friday: 9:00 am - 6:00 pm EST