Thank you for choosing to shop with Perfume and Aroma. Below are the terms and conditions outlining our shipping policy.
We use UPS, USPS, or FedEx to deliver the product.
You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours. You can use the provided tracking number to monitor the progress of your shipment Here.
We strive to deliver your products on time, but unforeseen circumstances such as inclement weather or extended customs procedures may sometimes cause delays. We appreciate your understanding in these situations.
If you receive a damaged or defective product, please contact Perfume and Aroma customer support immediately. Provide detailed information, and please attach photographs of the damaged or defective item. Perfume and Aroma will work to resolve the issue promptly.
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@perfumeandaroma.com.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Business Name: Perfume and Aroma
Phone: +1 347-404-0880
Email: info@perfumeandaroma.com
Address: 1451 42nd Street, Brooklyn, New York 11219, United States.
Contact Form: Contact Form
Customer Support: Monday - Friday: 9:00 am - 6:00 pm EST